Terms and Conditions

  • By purchasing from our website, you agree to the following terms and conditions.
  • All product prices are listed in GBP and are subject to change without notice.
  • Orders are processed upon successful payment confirmation.
  • We reserve the right to cancel or refuse any order for any reason, including pricing errors or suspected fraudulent activity.
  • Shipping times may vary depending on your location; delays caused by courier services are beyond our control.
  • Customers are responsible for providing accurate shipping information. Incorrect details may result in delays or non-delivery.
  • We are not liable for damages caused by improper use or handling of the products after delivery.

Refund & Return Policy

  • Refunds are only applicable if the product has a manufacturer’s fault or defect.
  • To initiate a refund, you must:
  • Email us at info@alignerthings.com with your name, order number and a clear photo of the faulty item.
  • Once verified, we will ask you to mail back the faulty goods in their original packaging.
  • Refunds will be processed only after we receive and inspect the returned item.
  • Shipping costs for returning the item will be borne by the customer (unless stated otherwise).
  • No refunds or returns for change of mind, wrong size, or normal wear and tear.

Privacy Policy

  • We respect your privacy and are committed to protecting your personal information.
  • Any information collected during your visit or purchase will only be used to process your order and improve our services.
  • We do not sell, trade, or share your personal details with third parties, except when required by law or to fulfill your order.
  • All transactions are processed through secure payment gateways to ensure data protection.

Payment Terms

  • We accept the following payment methods: [list payment methods].
  • All payments must be made in full before an order is processed.
  • In case of any payment disputes, please contact us.
  • We are not responsible for any additional charges imposed by your bank or payment provider.

Limitation of Liability & Disclaimer

  • We strive to ensure all product descriptions and images are accurate; however, we do not warrant that product information is error-free, complete, or current.
  • We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
  • Our total liability for any claim related to your purchase will not exceed the purchase price of the product in question.
  • We are not responsible for delays, losses, or damages resulting from circumstances beyond our control, including natural disasters, courier delays, or technical failures.